To set the Base Profile to Skype Using MKC during startup:
- Power on the phone or restart it after you have reset the phone to factory default settings.
- A few seconds into the device’s startup cycle, the phone displays the message ‘Starting Application’,
press Cancel to interrupt and a Cancel soft key. Press the Cancel soft key. - When the phone displays three soft keys—Start, Setup, and About—press and hold the following
key combinations on the phone keypad for about 3 seconds to enter the MKC for the phone model:
VVX 300, 310, 400, 410, 500, 600, 1500, press 1, 4, 9
Note: When you use configuration files to provision the phones with Skype for Business, the
phone Base Profile stays set to Generic. You do not need to set the Base Profile feature on the
phones to Skype for Business when provisioning with configuration files. Deploying Polycom Phones with Skype for Business - Press and hold the MKC keys to cause the Base Profile Password menu to display. Enter the
password (default 456) to change the Base Profile and press Ok.
The Base Profile menu displays. - Press the Edit soft key, use the keypad keys to set the Base Profile to Skype, and press Ok > Exit.
- Highlight Save & Reboot and press the Select soft key.
The phone reboots and displays the Sign In screen. Users can now sign in.
MK Microsoft Windows Administrator 